Contact Go Japan Journey

Hello, I’m Eriko from Go Japan Journey.

If you would like to ask about a tour, request a custom plan, or discuss media and partnership opportunities, please contact us using one of the options below.

For general inquiries, email is the best way to reach us. After your booking is confirmed, we will share a separate emergency contact method, such as WhatsApp, for the day of your tour.

We can reply in Japanese, English, Spanish, and Portuguese.

Contact Options

1. Email

[email protected]

Best for booking inquiries, custom tour requests, partnership inquiries, and detailed questions.

2. WhatsApp Text

Chat on WhatsApp: +81-80-8477-7206

WhatsApp is for text messages only. We do not accept phone calls on this number. It is best for quick questions or day-of-tour updates.

3. Social Media

We share updates, travel tips, and behind-the-scenes stories on our social channels. You are welcome to send simple questions by DM, but for official bookings, changes, or detailed requests, please use email or WhatsApp.

Response Time

We usually respond within 2 hours during Japan daytime.

WhatsApp messages are usually answered faster, especially for confirmed guests on the day of their tour.

Day of Tour Emergency?

Running late or having trouble finding the meeting point? Message us on WhatsApp: +81-80-8477-7206

We will do our best to respond quickly and help you join your tour.

Business Information

Operator: Go Japan Journey, Sole Proprietorship of Eriko Arai

Base: Chuo-ku, Tokyo, Japan

For detailed address and registration information, please see our Legal Notice under Japan’s Act on Specified Commercial Transactions.

Privacy Notice

Information you send by email, WhatsApp, social media, or contact form will be used only to answer your inquiry and provide our services. For details, please see our Privacy Policy.